FAQ
Can you help with special requests or accommodations?
Of course! Whether you have dietary restrictions, mobility needs, or other special requests, please let us know in advance and we will do our best to accommodate you.
Do you offer discounts for group bookings?
Yes, we offer special discounts for group bookings. Please contact us with your group size and travel details, and we’ll provide you with a customized quote.
What safety measures are in place for your tours?
Your safety is our top priority. We adhere to all local health and safety regulations, provide trained guides, and ensure that all equipment and vehicles are regularly inspected and maintained.
Can I book a private tour?
Absolutely! We offer customizable private tours for individuals, couples, families, or groups. Contact us to discuss your preferences and we’ll tailor an itinerary just for you.
Are the tours conducted in multiple languages?
Yes, we offer tours in several languages, including English, Italian, German, French and others. Please check the specific tour details to see the available language options.
How can I contact customer support?
You can reach our customer support team via email, phone and in our office. We are here to assist you with any questions or concerns you may have.
Do you offer airport transfers?
Yes, we provide airport transfer services. You can book a transfer when you make your reservation, or contact us to arrange a transfer separately.
Are your tours suitable for families with children?
Absolutely! We offer a variety of family-friendly tours and activities. Please check the tour descriptions for age recommendations and any specific requirements.
How do I make a booking online?
To book online, simply browse our tour packages, select your preferred dates and options, and follow the prompts to complete your reservation. You'll receive a confirmation email once your booking is complete.
What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal and course cash payments in our office. Every pyment is processed securely through our website.
Can I modify or cancel my booking?
Yes, you can modify or cancel your booking through your account on our website. Please review our cancellation policy for details on any applicable fees or deadlines.